Veterinary Practice Receptionist

Course Summary
Course Details
Fees & How to Enrol

Candidates must be working in a practice to take this course.

Veterinary receptionists are vital members of the team at any practice. As the first point of contact for most clients, the impression a veterinary receptionist makes should not only represent their practice in a positive light, it should be as comforting and informative as possible.

This course consists of five units, designed to equip any veterinary receptionist with the skills and knowledge they’ll need to represent their practice, and its clients, with a high standard of care.

We send your first unit upon enrolment, so you can start whenever you want, and progress through the course at your own pace, studying when and where you choose.

Level: QLS Level 3 Fees:

£445 £311.50
Pay 9 monthly payments of £51.66 £36.83

Entry Requirements

Candidates must be working in a practice to take this course.

We classify our courses by level to guide students towards the best course based on their experience. However, we strongly believe open study should be just that. If you’re open to challenging yourself, our tutors will be on hand to help.

Our Support Promise

You can phone or email your tutor at any point during your course –
to ask questions, for advice, encouragement or to draw on their wealth of knowledge.

You can also contact the support team who are here to help you Monday to Friday, 9am to 5pm.

What You’ll Learn

Unit 1 

  • Normal and abnormal clinical signs in the dog and cat
  • Emergencies and first aid

Unit 2 

  • Clinical signs of infectious diseases
  • Advising re vaccination, worming, flea control and dental care

Unit 3 

  • Advising re choosing a pet
  • Whelping and hand rearing puppies and kittens

Unit 4 

  • Basic principles of nutrition
  • Basic information about medication
  • Advising re identification of pets
  • Transport and handling
  • Advising re lost and found animals

Unit 5 

  • Customer care
  • Booking appointments
  • Dealing with difficult clients
  • Payments
  • Office equipment and IT
  • Maintenance of reception area

Certification

On successful completion of this course you’ll receive the Certificate of Achievement at QLS Level 3 from Quality Licence Scheme when you complete this course**.

Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

You will also receive the Animal Care College Certificate* in Veterinary Practice Receptionist, graded to show the standard you have reached. There are no exams.

* The Animal Care College Certificate will be issued once you have successfully completed your course and finished your course payments.

** QLS registration fees included.

Study Length

There are no deadlines for this course. Simply study in the comfort of your own home, and in your own time.

Distance learning is designed to be flexible, but as a guide, students who can spend 4-6 hours a week studying tend to complete a single unit within a month.

What's Next

This course will provide you with the knowledge and skills you need to progress your career in the animal care sector, or better understand your own pet.

Once it’s completed, you may wish to further your study. If that’s the case, we’d suggest:

If you are looking to set up your own business then you should consider obtaining insurance cover. Further information is available on request.

You can get in touch with one of our tutors, or contact our support team from 9am - 5pm.

Course fee & how to enrol

There are two ways you can enrol

Pay the total course fee of £445 £311.50 in one sum and receive a £50 voucher towards the cost of your next course

or

Pay 9 monthly payments of £51.66 £36.83 (£20 administration fee included)