Work in a Pet Shop – Small Animals

Pathway Summary
Pathway Details
Enrol

This pathway has been designed to give those working in pet shops (or looking to work in pet shops) the skills they need to provide members of the public and their pets with knowledgeable service and a high standard of care.

The content of this pathway has been curated to enable students to provide consistent high-quality care and service within the pet shop environment, by focusing on the following areas:

  • Working and Caring for Animals in Pet Shops
  • Care and Management of Small Companion Animals – includes optional retail unit
  • Health, Safety, Legal and Associated Issues

Our Support Promise

You can phone or email your tutor at any point during your course –
to ask questions, for advice, encouragement or to draw on their wealth of knowledge.

You can also contact the support team who are here to help you Monday to Friday, 9am to 5pm.

What You’ll Learn

Working and Caring for Animals in Pet Shops

Unit 1

  • The Animal Welfare Act
  • The five freedoms
  • Responsibility for serving customers and looking after the animals in a pet shop
  • The retail environment
  • Contact with the general public
  • Animals and their care
  • Health and Safety at Work Act
  • Employer’s duties
  • The Pet Animals Act

Care and Management of Small Companion Animals

Unit 1 

  • Introduction – Why we keep pets
  • Choosing a new pet
  • Suitability of the pet for the environment
  • Compatibility between pet and lifestyle
  • Commitment required
  • Life expectancy
  • Descriptions of each variety

Unit 2 

  • Housing and Handling
  • Suitable enclosures
  • Bedding
  • Safe handling
  • Temperature
  • Indoors v outdoors
  • House training rabbits

Unit 3 

  • Diet and Exercise
  • Correct feeding
  • Foods to avoid
  • Poisonous foods
  • Need for exercise
  • Suitable toys

Unit 4 

  • General Health
  • Individual requirements for each variety
  • Care of teeth
  • Claws
  • Bathing
  • Signs of stress and symptoms of ill health.

Unit 5 (optional)

  • Customer care and the management of small mammals within the retail environment

Health, Safety, Legal and Associated Issues

Unit 1

  • Customer Service and Care
  • Client Distress
  • Personal Safety
  • Health and Safety
  • Prevention of Ill Health and Accidents
  • Risk Assessment
  • First Aid
  • Legal Issues
  • Environmental Issues
  • Insurance

Study Length

There are no deadlines for this pathway. Simply study in the comfort of your own home, and in your own time.

Distance learning is designed to be flexible, but as a guide, students who can spend 4-6 hours a week studying tend to complete a single unit within a month.

Qualifications

On successful completion of this pathway you’ll receive the Animal Care College Certificate* in our ‘Work in a Pet Shop – Small Animals’ programme, graded to show the standard you have reached. There are no exams.

You will also receive the Certificate of Achievement at Level 2 from ABC Awards and Certa Awards when you complete this course**.

This confirms that you have completed a validated training course at a recognised level of study.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise.

* The Animal Care College Certificate will be issued once you have successfully completed your course and finished your course payments.

**ABC registration fees included.

What's Next

This pathway can help you progress in your career in the animal care sector.

Once it’s completed, you may wish to further your study. If that’s the case, we’d suggest:

If you’d like to turn what you’ve learned into a career, or you’re wondering how best to apply it to your existing role, get in touch with one of our tutors, or contact our support team from 9am - 5pm.

Entry Requirements

There are no prerequisites for this pathway. As a general guide, we recommend students looking to take one of our pathways should have some experience in their chosen field. However, we strongly believe open study should be just that. If you want to challenge yourself, our tutors will be on hand to help.

Course fee & how to enrol

This career pathway combines 3 of our individual courses, providing students with a clear and comprehensive path towards a career in animal care. What’s more, when you take this pathway, you’ll save over £100, compared to taking each course on its own.

There are two ways you can enrol

Pay the total course fee of £475 in one sum and receive a voucher towards the cost of your next course

or

Pay a deposit of just £70, followed by 9 instalments of £45